Question 1

Is it HIPAA-compliant?

Accepted Answer

Absolutely. Every note, message, and file is encrypted and fully HIPAA-compliant. You'll also get built-in audit logs and role-based access controls — compliance isn't an afterthought here, it's the foundation.

Question 2

Do you really offer a 30-day money-back guarantee?

Accepted Answer

Yes. Try it risk-free. If you're not happy within the first 30 days, you'll get a full refund — no hidden conditions, no hassle.

Question 3

How does billing work?

Accepted Answer

We make billing simple. You can generate invoices in seconds and track payments across all clients. While we don't process payments directly, our payment tracker keeps you organized and insurance-friendly exports make claim submission smoother.

Question 4

Do you support group or couples therapy?

Accepted Answer

Yes. You can schedule and track individual, couples, or group sessions with recurring appointments, shared notes, and easy calendar management.

Question 5

How long does it take to get started?

Accepted Answer

Most therapists are up and running in under 5 minutes. Our onboarding team handles data migration and setup, so you can focus on your clients from day one.

SafeEHR - Early Access